Terms & Conditions

Company details

Ivrell Wallsten AB
Company registration number: 559349-3942
Registered address: Björkallén 5, 142 66 Trångsund, Sweden
Email: info@patriksikon.com
The website patriksikon.com sells original art, prints, posters, limited editions and postcards to customers worldwide.
The artist Patrik Sikon owns and controls the artistic content and artworks presented on this website, while Ivrell Wallsten AB is responsible for the commercial operation and sales.

Prices and payment

All prices are stated in Swedish kronor (SEK).
Any applicable VAT and taxes will be clearly shown at checkout.
Payment is made using the payment methods available at checkout (for example Klarna, card payments, etc.).

Delivery:

• Delivery within Sweden: normally 3–5 business days.

• International deliveries: normally up to 2 weeks, depending on destination.

• Shipping cost: shipping cost according to DHL’s pricing (shown at checkout).

• Free shipping: free shipping on orders over 10,000 SEK.

  Orders are shipped with DHL or a similar carrier. Once the parcel has been handed over to the carrier, the risk for transport passes to the customer in accordance with applicable law.

  Right of withdrawal and returns

  As a consumer within the EU/EEA, you have a 14-day right of withdrawal in accordance with distance selling regulations, counted from the day you receive your order.
  To use your right of withdrawal, the following applies:

Prints and posters:

               

o The right of withdrawal only applies if the package is unopened and the products have not been used, framed or otherwise put into use.

o You cannot open, frame, hang or otherwise use a print/poster and then exercise the right of withdrawal.

• Postcards:
o Postcards are sold as packages/sets.
o The right of withdrawal only applies if the package is unopened.
o Individual cards from an opened package cannot be returned; returns

are only accepted for the complete unopened package at the package

price.

Original artworks and other products:
o The product must be in unchanged condition, without damage, and

properly protected when returned.
o Paintings and prints must be returned intact and packed in a way that

protects them at least as well as when they were delivered to you. If the product is damaged due to insufficient packaging, you may be held liable for the loss.

• Custom / special orders:
o For custom-made or personalised artworks, the right of withdrawal may

be limited or excluded.
o Please always contact our customer service at info@patriksikon.com so

we can assess the specific situation.

How to make a return

1. Contactusbyemailatinfo@patriksikon.comwithin14daysfromthedayyou received your order and clearly state that you wish to withdraw from the purchase.

2. Youareresponsibleforensuringtheproductissafelyandproperlypackaged.

3. Returnshippingispaidbythecustomer,unlessotherwiseexpressly

   agreed.

4. Oncewehavereceivedandapprovedthereturn,wewillrefundtheamount

   within a reasonable time, normally within 14 days. Refunds are made using the same payment method you used for the purchase.

Complaints (defective or damaged items)

If a product is defective or damaged upon delivery, you have the right to make a complaint in accordance with applicable consumer protection laws.

• Contact us as soon as possible at info@patriksikon.com.

• Please include photos of the damage/defect and your order number.

• We will get back to you with instructions regarding return or replacement (e.g.

  a new item or a refund).
  Complaints must be made within a reasonable time after you discovered the defect.

  Conclusion of contract

  A binding purchase agreement is concluded when you complete an order on patriksikon.com and receive an order confirmation by email.

                

Changes to these terms

We reserve the right to update these Terms & Conditions when necessary. The version applicable to your purchase is the one published on patriksikon.com at the time of your order.